logo Sign Up

Cookies Policy

What Cookies Are and Why We Use Them

Queenplay uses cookies to provide a better experience when you use our website or mobile app. Cookies are small pieces of data that get stored on your device (such as computer, tablet, or smartphone) so we can remember who you are, what settings you prefer, and any other information needed for our services.

Cookies help us in several ways:

  • To make sure the site works properly
  • To provide personalized content or features
  • For analytics and performance improvements
  • To ensure security and safety

We will outline below how Queenplay uses cookies. This should help you understand what we use them for, why, and when they are necessary.

Types of Cookies We Use

Queenplay primarily operates with the following types of cookies:

Essential Cookies

These are required for our website or mobile app to function properly. Without these cookies, some functions will not work correctly. They remember basic settings such as your language choice (e.g., English) and help manage user sessions.

Session Cookies

Session cookies get deleted when you close the browser window or leave Queenplay's site. They are primarily used for session management (to ensure continuity between pages), login persistence, and security checks.

Persistent Cookies

These remain on your device even after closing your browser or leaving our site. We use them to store user preferences, remember devices, or maintain customized settings when you return.

Functional Cookies

Functional cookies enhance the experience of using Queenplay by remembering choices made previously (e.g., preferred currency), personalizing content for better engagement, and allowing more efficient navigation between pages.

Analytics and Performance Cookies

These help us measure how well our services operate under different conditions. This includes identifying problems quickly and ensuring we meet performance standards set out in regulatory guidelines.

Preference and Language Settings

Queenplay remembers your language or currency settings (like selecting "Euro" for account transactions) using persistent cookies, so you don't have to input them each time you visit the site.

Login/Session Continuity

When you log into Queenplay's services, session cookies are set to ensure seamless transition between pages without requiring re-login. This makes it easier and more efficient for users like yourself.

Device Recognition

To make your experience on Queenplay even more customized (like personalized recommendations), we use cookies that recognize the type of device (computer or mobile) you're using and what browser version is running.

Security-Related Cookies

In addition to security checks, some essential cookies are specifically designed for our anti-fraud measures. These include recognizing suspicious login attempts, which helps us protect accounts from unauthorized access.

Browser Storage Technologies

For the sake of clarity: we primarily focus on standard HTTP and HTTPS protocols for storing information in cookies rather than more advanced technologies like Web Storage or Local Shared Objects (LSOs). Our goal is user comfort with clear preferences over what gets stored by our services.

Third-Party Integrations

As part of Queenplay's growth strategy, we occasionally integrate third-party tools to enhance the platform and improve experiences for users. This might include Google Analytics to measure site traffic or ClickTale to analyze specific user behavior patterns on our website.

Marketing/Communication Preferences

Through cookies (persistent), you can save your preferences about marketing communications such as promotional emails/newsletters, etc. If you disable these types of cookies, it will not impact any other areas of Queenplay services.

Cookie Consent Management

As part of complying with data protection regulations and respecting user preferences regarding cookie usage:

  • We provide clear information on our website (this document) about the different types of cookies we use.
  • The ability for you to opt-out from cookies can be done by adjusting your browser settings or, within this section, where possible.

Browser Cookie Controls

Users have several options when it comes to managing cookies. Most browsers offer cookie management tools that enable deleting individual cookies or blocking third-party cookies altogether.

Clearing Cookies/Disabling Them Completely

You are free to delete all stored cookies (and most browser settings) at any time, though this may not impact performance due to the way our site is structured and other security measures in place.

Impact on Queenplay Site Functionality When Cookies Are Disabled

Queenplay designed its platform with functionality that should be available even when using minimal cookie settings. However:

  • Some custom features like recommended content for logged-in users, optimized user profiles for personalized navigation, or tailored content from third-party providers might not display optimally.
  • More advanced analytics tools for precise tracking and performance improvement could also be affected.

Technical Diagnostics & Performance Optimisation

Cookies help us identify areas where Queenplay's services can improve. These insights enable faster responses to identified technical issues, making the experience more seamless and enjoyable.

Aggregated Analytics Information

To ensure all users remain comfortable with their data handling while still enabling our team to make targeted improvements:

  • We only collect aggregated information through cookies on how visitors interact with our platform.
  • This is essential for spotting patterns of usage that could lead to technical enhancements or the implementation of features requested by a significant portion of users.

User Experience Improvements

Ultimately, cookies serve as tools for us at Queenplay to maintain an excellent user experience. By combining your preferences (as saved in cookies) with insights gained from aggregated analytics data:

  • We tailor our platform's content and layout.
  • This optimises the overall efficiency, personalisation levels of recommendations for users like you.

How You Can Manage Cookies

If you're concerned about how Queenplay uses cookies or need more detailed information on managing browser settings, here are some additional resources available online to help guide your decision:

To review a full list of used cookies and further manage your preferences:

  • Go to your user profile and look under "Cookies" or similar section for complete visibility.
  • Adjust them according to your personal comfort level with data handling.

In the interest of transparency, we aim to present clear information about how we operate within regulatory boundaries while respecting users' wishes regarding cookie usage.